Applying an in-store credit?

[5StarAwards]

I see a tab for in-store credits, but don't see how to apply them. I have customers who get credit and would love to do it in BW.

Also, I have a customer who overpaid, and they want the credit applied to a recent invoice. How do I do this in BW?

[M. David Matney]

Press F1 for help and under Customer accounts > Maintain Customer Account > In-Store Credits there will be information on how to manually apply the credits to invoices, orders or other customers. Left alone, Order Manager will automatically apply the credit to future invoices until the credit is exhausted.