Is anyone else having this issue with the newest version we downloaded this morning?
On 5 of the 8 PC's we have, BW is opening work orders REAL slow. When they do open completely, there is another LONG delay accessing any document attachments.
Is anyone else having this issue with the newest version we downloaded this morning?
On 5 of the 8 PC's we have, BW is opening work orders REAL slow. When they do open completely, there is another LONG delay accessing any document attachments.
Ed Duprey
Great Lakes Trophies & Engraving, Inc.
ASI #213208 - Proud Sponsor of the "Corvettes Conquer Cancer C6 Car"
32635 Ford Road
Garden City, MI 48135
P: 734-266-1815
F: 734-266-1817
www.greatlakestrophies.com
Supporting Our Past and Present Troops 100%
How slow is it opening? Can you give a time in seconds?
5 to 10 seconds. Once or twice it even froze BW and we had to close it via task mgr.It is happening on Windows 7 Enterprise, XP Pro and Vista
Ed Duprey
Great Lakes Trophies & Engraving, Inc.
ASI #213208 - Proud Sponsor of the "Corvettes Conquer Cancer C6 Car"
32635 Ford Road
Garden City, MI 48135
P: 734-266-1815
F: 734-266-1817
www.greatlakestrophies.com
Supporting Our Past and Present Troops 100%
Did you apply all Windows and Office Updates (including non-critical updates) before installing? If you did, please contact Tech Support via phone so we can troubleshoot this for you.
I just tried it again - one work order was 11 seconds and another 9 seconds. The work order comes up and does not completely load all the data on the screen - last area that loads is the bottom right that shows the dollar values.
Ed Duprey
Great Lakes Trophies & Engraving, Inc.
ASI #213208 - Proud Sponsor of the "Corvettes Conquer Cancer C6 Car"
32635 Ford Road
Garden City, MI 48135
P: 734-266-1815
F: 734-266-1817
www.greatlakestrophies.com
Supporting Our Past and Present Troops 100%
All updates were applied
Ed Duprey
Great Lakes Trophies & Engraving, Inc.
ASI #213208 - Proud Sponsor of the "Corvettes Conquer Cancer C6 Car"
32635 Ford Road
Garden City, MI 48135
P: 734-266-1815
F: 734-266-1817
www.greatlakestrophies.com
Supporting Our Past and Present Troops 100%
Fixed! David had to access all of our PC's remotely to do a code fix on the new download and it worked. Thanks for the great service.
Ed Duprey
Great Lakes Trophies & Engraving, Inc.
ASI #213208 - Proud Sponsor of the "Corvettes Conquer Cancer C6 Car"
32635 Ford Road
Garden City, MI 48135
P: 734-266-1815
F: 734-266-1817
www.greatlakestrophies.com
Supporting Our Past and Present Troops 100%
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