Remove Bill To requirement from ShopKart

[rcbawards]

I have a client with 500 locations that have to order name badges. The ShopKart website is a great solution for them. The only problem is that the Bill To requires you to input data. Half of these orders are paid for by corporate. I can create a Bill To method that indicates this is a corporate order, and I can create a ship method that indicates this is a corporate order, and upon RECALCULATE the order total is zero and the Ship To address is then filled out. That's great. I send a batch invoice to corporate each month. No buyer wants to enter data twice, especially the same data. The clients feel it is obnoxious to enter data into the Bill To area, and are never sure if it "their" Bill To info, the "corporate" address or what, and so our phones start ringing as no one wants to mess this up.

Do you have any solution that might address this, or any way to turn off the "force" of data entry into the Bill To area?

[M. David Matney]

Well, if you have custom ordering needs, what most companies who offer online ordering do is require those clients to place the order by telephone. For instance, if I need to order from an office supply stores web site, and I need it to be billed to our corporate account, I cannot do it via their web site, rather they require me to place the order by the telephone to the business department that handles specialized orders.

In your case, all your customer needs to do is when they place their order create an account, and then when they reorder they do not need to re-enter their billing address, simply login to their account and their billing address will auto-populate for them.