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Thread: Problem emailing from exchange-based server

  1. #1
    Intermediate Participant 5StarAwards's Avatar
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    Default Problem emailing from exchange-based server

    I am trying to email reports but I keep getting error messages. It must have to do with SMTP vs Exchange. How do I communicate this to my Exchange provider so he can give me the proper ansers to setup the email out?

  2. #2
    NetSoft Studio Team M. David Matney's Avatar
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    Default Re: Problem emailing from exchange-based server

    This is best handle via support phone call so we can troubleshoot your SMTP Settings along with your Internet provider since everyone internet provider has different requirements on accessing their SMTP Server.
    Best Regards
    M. David Matney
    Chief Developer
    NetSoft Studio
    http://www.NetSoftStudio.com

  3. #3
    Intermediate Participant 5StarAwards's Avatar
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    Default Re: Problem emailing from exchange-based server

    ok, what is a good time to do this?

  4. #4
    NetSoft Studio Team M. David Matney's Avatar
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    Default Re: Problem emailing from exchange-based server

    Just call us tomorrow 8-5pm pacific and we will do a remote session and check out your configuration settings
    Best Regards
    M. David Matney
    Chief Developer
    NetSoft Studio
    http://www.NetSoftStudio.com

  5. #5
    Intermediate Participant 5StarAwards's Avatar
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    Default Re: Problem emailing from exchange-based server

    ok, will do!

  6. #6
    Intermediate Participant 5StarAwards's Avatar
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    Default Re: Problem emailing from exchange-based server

    Problem is solved. My exchange provider gave me the SMTP settings I needed, plugged them in, and got a response when I sent a document that the document was sent. Yay!

  7. #7
    NetSoft Studio Team M. David Matney's Avatar
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    Default Re: Problem emailing from exchange-based server

    Excellent Glad its up and working for you.
    Best Regards
    M. David Matney
    Chief Developer
    NetSoft Studio
    http://www.NetSoftStudio.com

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