Closed Thread
Results 1 to 4 of 4

Thread: Deleting an order

  1. #1
    Intermediate Participant 5StarAwards's Avatar
    Join Date
    Mar 2009
    Posts
    70

    Default Deleting an order

    What is the reason behind or what am I doing wrong here. We are just getting started with BizWizard for production. 8/1 was my Go Live date. We have been working on entering customer data and Vendor data up until now, and I actually did play with creating a couple orders. But now I want to delete those orders since they were just practice for me. With adequate permission, I would like to be able to delete those orders. How do I do this?

  2. #2
    Intermediate Participant 5StarAwards's Avatar
    Join Date
    Mar 2009
    Posts
    70

    Default Re: Deleting an order

    Never mind! I found the "Delete all cancelled orders button!"

  3. #3
    NetSoft Studio Team M. David Matney's Avatar
    Join Date
    Mar 2009
    Location
    Reno, Nevada
    Posts
    323

    Default Re: Deleting an order

    The reason cancelled orders are not automatically deleted is a checks and balances for you as a business owner. Only those with Associate Authority can delete canceled order, but everyone can cancel an order. By leaving the canceled orders in there until you decide to delete all canceled orders allows you the opportunity to review the canceled orders and thus check to ensure your employees are not pocketing money and canceling orders to remove any traces of that order.

    Prior to implementing the cancel orders which does not delete, but changes the status to canceled, there were 2 trophy shops that reported issues whereby one employee pocketed over $10,000 over a course of a year and another employee at another awards store got away with over $5,000 estimated in cash.

    So to help business owners out, we changed the canceling of orders to leave the order in the system so the business owner or shop manager can review them before they are totally removed from the system.
    Best Regards
    M. David Matney
    Chief Developer
    NetSoft Studio
    http://www.NetSoftStudio.com

  4. #4
    Intermediate Participant 5StarAwards's Avatar
    Join Date
    Mar 2009
    Posts
    70

    Default Re: Deleting an order

    Makes sense.

Closed Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts