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Forum: Technical Support

Ask any technical support questions in this forum. If you are unsure of how to accomplish a certain task in BizWizard Professional, the user community can review your technical support issues as well as NetSoft Studio Technical support staff and assist you with answers to your questions.

  1. Red face New computer - ok to go 64 bit?

    So I'm looking at upgrading my computer and my IT guy wants me to go with Windows 7 64 bit. Will Biz Wizard do ok with the 64 bit? Seems like in a...

    Started by 5StarAwards, 12-30-2011 10:39 AM
    • Replies: 1
    • Views: 91
    M. David Matney
    12-30-2011 10:41 AM Go to last post

  2. Still not clear on credit for overpayment!

    You closed the thread so I'm starting a new one. Your comment that left alone BW will apply the outstanding credit would be fine if it had been...

    Started by 5StarAwards, 11-30-2011 10:27 AM
    • Replies: 2
    • Views: 119
    Becks2481
    12-15-2011 08:51 AM Go to last post

  3. 11-17-11 Version & Time Sheet Calculation

    I saw from a previous thread that another version was released on 11.17 that fixed account balance issues... does it address time sheet calculations...

    Started by cdcarrasco, 11-29-2011 08:32 AM
    • Replies: 2
    • Views: 62
    M. David Matney
    11-29-2011 01:26 PM Go to last post

  4. Applying an in-store credit?

    I see a tab for in-store credits, but don't see how to apply them. I have customers who get credit and would love to do it in BW. Also, I have a...

    Started by 5StarAwards, 11-23-2011 01:30 PM
    • Replies: 1
    • Views: 77
    M. David Matney
    11-23-2011 01:35 PM Go to last post

  5. Unhappy Outstanding Accounts Receivable problem

    So since we updated I notice that some of my customers with outstanding receivables are not showing up when I pull up that screen. I know of one in...

    Started by 5StarAwards, 11-23-2011 01:24 PM
    • Replies: 1
    • Views: 56
    M. David Matney
    11-23-2011 01:31 PM Go to last post

  6. Ipad and Office Manager

    Can you use Office Manager on an ipad? We tried to access it via remote from the ipad to the shop computer with no success. Do you need a special...

    Started by rcbawards, 10-21-2011 05:00 PM
    • Replies: 0
    • Views: 104
    rcbawards
    10-21-2011 05:00 PM Go to last post

  7. Sales Tax Report breakdown

    So call me anal, but I want to see a breakdown for each of the exemption groups on the monthly sales tax report. For example, I want to know what...

    Started by 5StarAwards, 09-05-2011 03:42 PM
    • Replies: 4
    • Views: 295
    M. David Matney
    09-11-2011 10:43 AM Go to last post

  8. Tax rates by county?

    I love the way government works so hard to complicate our lives! In NC, state and county rates vary by county AND when I file my sales tax each...

    Started by 5StarAwards, 09-05-2011 03:37 PM
    • Replies: 1
    • Views: 155
    M. David Matney
    09-05-2011 05:12 PM Go to last post

  9. Inventory Report

    I imagine a lot of people don't count nor keep track of inventory, but we have to. In our opinion, BizWizard is a system designed to operate on the...

    Started by rcbawards, 08-18-2011 01:39 PM
    inventory report
    • Replies: 0
    • Views: 158
    rcbawards
    08-18-2011 01:39 PM Go to last post

  10. IPad

    Is work able to be done to the website using an IPad 2? I have tried logging in but have been unsucessful. Is that because of the device?

    Started by Becks2481, 07-26-2011 01:17 PM
    • Replies: 1
    • Views: 295
    M. David Matney
    07-28-2011 06:52 AM Go to last post

  11. Exclamation email server down?

    I just got a call from a customer about an email she sent me last night. I have been unable to log in to the control panel for email and have been...

    Started by 5StarAwards, 06-05-2011 10:24 AM
    • Replies: 3
    • Views: 438
    M. David Matney
    06-06-2011 06:52 AM Go to last post

  12. New version bug???

    Is anyone else having this issue with the newest version we downloaded this morning? On 5 of the 8 PC's we have, BW is opening work orders REAL...

    Started by edduprey, 05-02-2011 07:31 AM
    • Replies: 6
    • Views: 478
    edduprey
    05-02-2011 01:54 PM Go to last post

  13. Duplicate Purchase Order

    Is there a "Duplicate Purchase Order" function?

    Started by awardsguy, 10-22-2009 06:46 PM
    • Replies: 5
    • Views: 1,206
    M. David Matney
    04-27-2011 11:08 AM Go to last post

  14. Crediting an Order

    How do we create a credit amount to an order after the order has been billed? How do you return an item?

    Started by Columbia Awards, 03-22-2010 02:37 PM
    • Replies: 1
    • Views: 566
    M. David Matney
    04-27-2011 10:20 AM Go to last post

  15. Finished Products Built From Kits

    I know we went over the building of Kits and I may be missing something. The issue I have is that my finished product requires a price and the kit...

    Started by Columbia Awards, 03-22-2010 11:06 AM
    • Replies: 4
    • Views: 915
    M. David Matney
    04-27-2011 10:16 AM Go to last post

  16. How do I print...

    the Financial Posting Summarization Report? I can get it on the screen, but I want to print it to show it to my accountant.

    Started by 5StarAwards, 09-04-2010 07:36 AM
    • Replies: 3
    • Views: 587
    M. David Matney
    04-27-2011 10:04 AM Go to last post

  17. Possible email bug?

    I have found an interesting result when a customer's name is entered as "Lastname, Firstname" in the Contact Name field. When we send them an email...

    Started by Brain, 02-04-2011 11:54 AM
    • Replies: 1
    • Views: 352
    M. David Matney
    04-27-2011 09:42 AM Go to last post

  18. Drop ship setup in order

    I have an order that ships to multiple locations. I thought there was a way to break this out but I don't seem to find it. I tried navigating the...

    Started by 5StarAwards, 03-03-2011 06:37 PM
    • Replies: 2
    • Views: 713
    Briana312
    04-08-2011 06:26 PM Go to last post

  19. Has an order been printed?

    Does BizWizard track, or in any way display whether or not an order has been printed out? Thanks, Brian

    Started by Brain, 08-03-2010 11:33 AM
    • Replies: 5
    • Views: 857
    M. David Matney
    01-26-2011 06:54 AM Go to last post

  20. Order Reminders

    So I love the feature where you can send an order reminder and set the date for the reminder. But I just found the "qeued email" button. Are these...

    Started by 5StarAwards, 01-18-2011 03:31 AM
    1 Attachment(s)
    • Replies: 2
    • Views: 461
    M. David Matney
    01-18-2011 08:13 AM Go to last post
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