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Forum: Technical Support

Ask any technical support questions in this forum. If you are unsure of how to accomplish a certain task in BizWizard ShopKart the user community can review your technical support issues as well as NetSoft Studio Technical support staff and assist you with answers to your questions.

  1. California Prop 65 update to ShopKart

    https://drive.google.com/file/d/1SqbsW1h-zFKs-0G5AufDz78aKMC7VTJc/view?usp=sharingAttn: ShopKart Website customers, There has been an update to...

    Started by nielsnorby, 09-04-2018 02:45 PM
    • Replies: 0
    • Views: 478
    09-04-2018 02:45 PM Go to last post
  2. Syncing Bizwizard and Shopkart Pricing

    In bizwizard there used to be a way to update the bizwizard prices to shopkart pricing (so they match) on an each basis or just a few at a time...

    Started by abotrophy, 08-16-2018 02:09 PM
    • Replies: 1
    • Views: 408
    09-04-2018 02:31 PM Go to last post
  3. Adding a Run Charge

    I'm trying to add a run charge to each product for a particular supplier. I want to use a standard markup plus add a set dollar amount, such as $10....

    Started by Briana312, 03-28-2018 11:00 AM
    • Replies: 1
    • Views: 1,014
    03-28-2018 04:19 PM Go to last post
  4. Captcha

    Lately we've been getting the following message when opening the backdoor of our website. This message appears instead of the two words needed to...

    Started by Nancy, 03-02-2018 11:46 AM
    • Replies: 0
    • Views: 885
    03-02-2018 11:46 AM Go to last post
  5. Order Confirmation E-mail Copy

    David, Thanks for your quick response to my other Order Confirmation E-mail request. There is a lingering part of that I'm not sure you...

    Started by datakes, 04-13-2015 02:25 PM
    • Replies: 7
    • Views: 15,847
    05-15-2017 10:34 AM Go to last post
  6. Too many redirects

    We have had three customers in the last week call because once they place their order they are unable to get back onto our website. They are...

    Started by Nancy, 05-15-2017 09:38 AM
    • Replies: 1
    • Views: 1,398
    05-15-2017 10:25 AM Go to last post
  7. Checkout problems - We know we're losing sales, the question is how much?

    We get frequent feedback from our clients that they experience technical problems during the checkout process. For example, recently we were...

    Started by Briana312, 05-27-2016 02:13 PM
    • Replies: 1
    • Views: 8,279
    05-27-2016 05:43 PM Go to last post
  8. Multiple sites

    I am adding the same items which we have designed to 2 sites. If I were to add several items to 1 site and then update our master catalog, would...

    Started by halphalan, 04-27-2015 07:56 AM
    • Replies: 0
    • Views: 5,845
    04-27-2015 07:56 AM Go to last post
  9. Mass Price Adjustments

    Mass pricing adjustments are a wonderful tool. My challenge is that once the change is implemented, and I've set a markup of XXX%, once I close the...

    Started by rcbawards, 08-18-2011 02:31 PM
    markup, mass price adjustments
    • Replies: 3
    • Views: 10,217
    04-12-2015 11:26 AM Go to last post
  10. Background Graphic

    I created a custom stylesheet for my site which changed the hard coded background from the gradient one that was created when the site was set up to...

    Started by datakes, 01-12-2015 08:14 AM
    • Replies: 1
    • Views: 16,486
    01-12-2015 05:42 PM Go to last post
  11. New Page

    When I create a new page in the quick links area, can I then link it to a product or category page? I want to show some examples of custom work in a...

    Started by halphalan, 10-28-2014 09:00 AM
    • Replies: 3
    • Views: 16,004
    10-30-2014 07:58 AM Go to last post
  12. Interactive attribute group

    We are developing a product line which does lend to the usual Attribute Group format. We need one in which the customer can respond by typing in an...

    Started by halphalan, 10-21-2014 04:15 PM
    • Replies: 1
    • Views: 7,218
    10-23-2014 08:40 PM Go to last post
  13. Product Export?

    I've been using the Product Import spreadsheet and it's very handy for those of us with multiple, customized stores. Is there also a way to export...

    Started by CollegiateAwards, 08-17-2014 02:49 PM
    • Replies: 2
    • Views: 9,437
    08-27-2014 04:53 AM Go to last post
  14. Product Search showing items from categories I've inactivated

    Please help me understand what I'm doing wrong. I inactivated a number of resin trophy subcategories. Then I did a search, for example, I checked...

    Started by Briana312, 08-21-2014 09:57 AM
    • Replies: 1
    • Views: 7,016
    08-26-2014 02:02 PM Go to last post
  15. JDS Catalog Fixes

    Resin Award -------------------- 01 should not be in front of ----------------- 01JBNN Series 01JDUR Series 01JRCM Series 01JGT Series...

    Started by dickstrophies, 07-03-2014 06:24 PM
    • Replies: 3
    • Views: 11,202
    07-09-2014 01:25 PM Go to last post
  16. RE: New Item Imports and Product #

    I think we have a misunderstanding. My question... if I can make it easier to understand. I have JDS product # CRY250 already in "Active" status....

    Started by dickstrophies, 06-29-2014 09:24 AM
    • Replies: 9
    • Views: 28,371
    06-29-2014 06:50 PM Go to last post
  17. Back button in browser upon checkout blocks IP address

    (Back button in browser upon checkout blocks IP address.) David, I brought this up before in a voice conversation. I know that it is there to block...

    Started by dickstrophies, 05-08-2014 05:23 PM
    • Replies: 4
    • Views: 12,371
    06-29-2014 05:56 PM Go to last post
  18. New Item Imports and Product #

    David, At some point in the last year did you change the product # error checking mechanism, upon catalog import? From checking and matching the...

    Started by dickstrophies, 06-29-2014 08:47 AM
    • Replies: 1
    • Views: 6,874
    06-29-2014 09:03 AM Go to last post
  19. Difference between product family and product type category

    Can someone explain the intended use of product families versus type categories? In Shopkart, the pull-down menu (like in Products, at top of the...

    Started by bcstlmo, 01-28-2014 01:04 PM
    • Replies: 1
    • Views: 12,536
    01-28-2014 01:47 PM Go to last post
  20. 403 - Forbidden Access to This Server

    David, I'm replacing product photos on website. I'm getting the error below....

    Started by dickstrophies, 12-08-2013 04:22 PM
    • Replies: 0
    • Views: 5,822
    12-08-2013 04:22 PM Go to last post

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