nielsnorby
12-17-2009, 04:24 PM
Another good reason to use BizWizard Pro.
Customer: "Hi I bought this clock last year and the clock stopped working, I want my money back"
Crystal clock $175 job with etching, the customer did not want the clock replaced cause he did not want to come back every year for a new clock!!!!
SDTrophy: Well sir, what is your last name so I can look up the order"
Customer: " It was given to me, but I want the refund"
SDTrophy: "No problem, what is your last name?"
Customer gave his last name, and I looked up the order using advanced search
Found the order! It was placed 4 years ago!!
SDTrophy: I am sorry sir, but this was purchased 4 years ago, it is past its one year warranty"
Customer: "Damn computers"
The customer walks out of the store!
true story!
Crystal Clock - $175
Time spent looking up order $0.10
Look on customers Face: PRICELESS
Customer: "Hi I bought this clock last year and the clock stopped working, I want my money back"
Crystal clock $175 job with etching, the customer did not want the clock replaced cause he did not want to come back every year for a new clock!!!!
SDTrophy: Well sir, what is your last name so I can look up the order"
Customer: " It was given to me, but I want the refund"
SDTrophy: "No problem, what is your last name?"
Customer gave his last name, and I looked up the order using advanced search
Found the order! It was placed 4 years ago!!
SDTrophy: I am sorry sir, but this was purchased 4 years ago, it is past its one year warranty"
Customer: "Damn computers"
The customer walks out of the store!
true story!
Crystal Clock - $175
Time spent looking up order $0.10
Look on customers Face: PRICELESS