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nielsnorby
03-14-2009, 08:44 AM
It would be nice to have a help file block that you fill in, or have a drop down box to select from (kinda like product type). Then have the ability if selected to appear on the product page.

Here is a link of what would be nice to have happen. It is the link on this page on "how to customize this trophy"

http://www.ourtrophy.com/shopping-cart/catalog/display-single-product.php?PSN=eisin68lvho23peo9kf4fm19j020090203 0002501181189409

I had to do this by creating a link in the description box, but it would be nice to have an icon button or this text appear right above the product table or right below the 360 buttons

5StarAwards
05-08-2009, 08:54 AM
Apparently I am missing out on orders because my customers don't see the trophy they are looking for and don't know they will be able to customize this feature. I see where Niels added a help section popup -- I need one! How do I do this?

nielsnorby
05-08-2009, 03:39 PM
Hey 5Star,

What I ended up doing was creating an html page, uploading it to my server, then linking to it with some html.

Here is the html I put in the product description box (after the description) for each product I wanted to create the link for.

<BR<BR>
<A HREF="http://www.sdtrophy.com/custom/helpfiles/trophyinstFINAL.html" TARGET="_blank">How Do I Customize This Trophy?</A><BR><BR>


hope this helps

M. David Matney
09-19-2009, 11:13 PM
Hey 5Star,

What I ended up doing was creating an html page, uploading it to my server, then linking to it with some html.

Here is the html I put in the product description box (after the description) for each product I wanted to create the link for.

<BR<BR>
<A HREF="http://www.sdtrophy.com/custom/helpfiles/trophyinstFINAL.html" TARGET="_blank">How Do I Customize This Trophy?</A><BR><BR>


hope this helps

We added a ? Button to the Add to Cart Screen which gives your customers help information on how to customize their order. Any feedback would be great.